EMPLOYMENT OPPORTUNITIES

Outside Sales Representative – Concord, NC

Johnson Concrete Products, a family owned and operated company that has offered excellent customer service and the highest quality masonry and hardscape products since 1947, has an immediate opening for full-time Outside Customer Service Representative. Target customers would be masonry contractors, home builders, and hardscape installers in metro Charlotte and surrounding areas. The position offers a competitive salary determined by experience and industry knowledge plus generous benefits including company vehicle, 401K, health insurance, paid vacation, and flexible work schedule. We are a growing, multifaceted business with opportunities for advancement and a team-oriented, positive work culture.

Job Description:

• Grow customer base through cold calls, job site visits, online research, referrals, provided leads, etc.
• Demonstrate a willingness to go above and beyond to exceed customer expectations. Generate new customers and maintain loyalty from existing ones.
• Anticipate and respond promptly to customer needs. Effectively resolve customer complaints and delivery issues. Take customer orders and coordinate with dispatch for delivery
• Persevere, follow through, and become a trusted resource. Focus on establishing long-term relationships
• Maintain complete and accurate sales records, either daily or weekly, as directed by management
• Suggest products to add to or remove from inventory
• Provide input into industry association participation and attend industry events as directed
• Take initiative in learning product knowledge and clearly articulate expertise to customers

Requirements:

• Ability to manage difficult or emotional customer situations
• Keep promises and meet commitments
• A willingness to ask customer for the job
• Listen to seek clarification without interrupting
• Speak and write clearly and factually
• Demonstrate persistence and the desire to overcome obstacles. Make things happen
• Hold oneself to the highest ethical standards – be honest and trustworthy
• Observe safety and security procedures
• Maintain a positive, professional, constructive attitude as a team player
• Must be proficient on a PC, including Word and Excel
• Knowledge of masonry, hardscapes, and/or homebuilding is a plus
• Dependable, prompt and reliable. Follow instruction and take direction, yet offer solutions and progressive ideas that would improve profitability and/or efficiency
• Self-motivated with the drive to obtain results while under minimal supervision
• Effectively manage time, set schedule, and prioritize activities
• Must have a valid drivers license

Johnson Concrete Products is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, color, sex (including gender identity or expression, sexual orientation, and pregnancy), marital status, religion, national origin, genetic information, disability, or veteran status.

Job Type: Full-time

Benefits:

• 401(k)
• Company car
• Dental insurance
• Expense account
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Travel reimbursement
• Tuition reimbursement
• Vision insurance
• Work from home

Compensation Package:

• Bonus opportunities
• Profit sharing

Schedule: Day shift

Work Location: Hybrid remote in Concord, NC